Earlier today, I sat down to write a blog post. As I tried to access my website, I got an account suspended error message. I was puzzled since I knew that I was all paid up. I got worried that I had been hacked again.
I called BlueHost and also tried to chat with them. I eventually got through and a nice tech support person named Casey told me Blue Host had changed the server ip address. I don’t completely understand it but the upgrade or change meant that Sitelock couldn’t search or contact my website anymore. This led to my website being suspended.
Casey contacted SiteLock, which provides security for my website, and the problem got fixed. It appears, from my Jetpack Statistics, that the website was probably down since Friday. I asked Casey why I wasn’t notified of this change. He said they has wanted to send out an email to all the customers who were affected but somehow it never got sent.
That was very disappointing and had made me think once again about changing my hosting situation. If any of you have any advice, I would love to hear it.
I am posting this today because tomorrow night is Kol Nidre and then Wednesday is Yom Kippor. L’Shanah Tovah.